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What is Reactive Maintenance?New Title

Jul 05, 2022

A Guide to reactive maintenance and how it can help you

handyman with tool belt

We’ve all been there.


You’ve gone to take a shower and realised the water won’t get hot.


Or you’ve noticed a funny smell coming from your drains.


You may even have been dripped on the head from a leak in your roof.


Issues with a house can happen, and when they do, what you need is reactive maintenance. This isn’t your regular maintenance (such as services and health checks), which should happen at regular intervals, but maintenance that is there to fix a new issue that has appeared.


Snowik are London reactive maintenance specialists, and that’s why we’ve created this handy guide on just what this form of repair is.


Let’s take a look.


The Importance of a Quick Reaction


As mentioned in the previous section, sometimes things happen that are out of your control.


What matters is how you deal with the situation, and in most cases the most important thing you can be is quick.


If your boiler breaks down, you need a heating and gas engineer who can be there in an instant, especially in the colder months when heating your home is essential.


If your drains are blocked, this can cause real problems, let alone a dreadful smell, so having someone who can be out that day to carry out a full assessment and clear your drains is vital.


What you need is a company like Snowik who have a team of trained professionals in a wide range of different trades who can be there in an instant to fix your problems.


If you own a business, a breakdown can cost you money. If something goes wrong inside your home, then you may be going without heating, hot water, or electricity.


This is why a quick reaction is vital to get everything back up and running as safely and as quickly as possible.


What Does Reactive Maintenance Include?


There are many reasons reactive maintenance may be needed.


Firstly, and most commonly, are breakdowns.


These can occur in any place, at any time, and in some cases are unavoidable. Regular maintenance may help to make breakdowns less frequent, but nothing can stop them for good.


So, what happens when you get a breakdown?


Well, an urgent request is sent to a reactive maintenance team who can come out and fix the item in question. That’s if it can be fixed, in some cases, the damage done to the machine means a whole new one is required.


At Snowik, we carry out repairs on many different appliances, such as HIU systems, smart home systems, as well as carrying out emergency repairs and thorough testing on all kinds of properties.


Not only that, but we also have a handyman service who can come and fix most issues in and around your property, including broken locks or fittings such as doors and shelving. We can even remove waste from your home!


There are other reasons that reactive maintenance may be required. In some cases, not all breakdowns are surprises, and many can be pre-arranged with a contingency plan in place to keep everything working while repairs are made.


While this may still have a time restraint of when the work needs to be done, it does offer the opportunity to prearrange the fix.


Reactive maintenance can also be used to fix something that isn’t yet broken. If you look at a roof and notice one of the tiles is loose. Catching it before it falls off can save a lot of work later.


Similarly, if you notice signs of wear and tear, or odd sounds and smells coming from an appliance, then you may need to get someone out to take a look. In many cases, it could be a quick fix that saves you a full breakdown later down the line.


Benefits of Reactive Maintenance


There’s no Recurring Cost


With regular maintenance, you may pay for something to be checked every six months, or every year. If you run a business, you may even employ a member of staff whose role is to carry out this maintenance.


With reactive maintenance, payment is on an as and when basis. This means that unless something happens and there is a breakdown, there are no costs.


While reactive maintenance can seem costly, it is often a one-off payment, and it could actually be better for your bank balance in the long run.


Less Strain on a Business


Looking after lots of machinery and appliances isn’t easy. If you operate a business, let’s say you run a mechanics workshop, you may spend a lot of money and use up a lot of time planning and undergoing maintenance work.


With reactive maintenance, you don’t need to have experts on the machinery you use. You also don’t need to plan out regular maintenance work.

If you have a team, such as Snowik, who can come out and fix your issues on the rare occurrence that they happen, it can remove the burden of constantly checking, which can provide a big boost to a business’ resources.


It’s a Simple Way to do It


Having a reliable reactive maintenance team who you know are only a phone call away makes things simple.


You know you have trusted and professional tradesmen who can respond quickly to fix any problems, so it can take a weight off your mind when thinking of your machinery.


The only thing you have to worry about is picking up the phone and giving us a call when something goes wrong, and we can handle the rest.


Reactive Maintenance in London


At Snowik, we offer reactive maintenance to properties right across London, Middlesex and Surrey.


If you live in this area and are looking for an emergency maintenance service or any of our other services such as a full house refurbishment, then get in touch today for a free quote.





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